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Our 2018 RLC focused on ways to create impactful interactions with our team members, residents, clients, and families. World-renowned speaker, Barbara Glanz, shared her Simple Truths for crafting meaningful customer experiences and Reality-Based Leadership Vice President, Kelli Thompson, spoke on the ways that we hold ourselves accountable to being stronger leaders for our teams. Using these tools and experiences, we have our sights on mobilizing our impact to inspire greater action.
Here are a few of our favorite moments from IMPACT 2018.
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Stay tuned for program updates!

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